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1. What if I didn't get my Real Estate bill?

First is your Real Estate Lender escrowing your taxes? if so the bills will go to them for payment if they have notified us that they are taking the responsibility. Second did you pay off your mortgage recently? If so you must stop by the Tax Office and sign a form taking over responsibility for paying the Real Estate tax (and receive the tax bills) and so we can remove your lender from the escrow responsibility list for your real estate. Did you just sell or buy the property in question? Then the new owner is responsible for the outstanding taxes. Make sure that tax liability is clarified with your closing attorneys, the Town does not get involved with this.

2. What if I didn't get my automobile tax bill?

The number one reason for not getting your Motor Vehicle tax bill is that your registration with the DMV had expired when the bills were generated. Re-register your vehicle with the DMV and you should get a supplemental or regular tax bill when they are generated 2 times a year (July and January). DMV registration issues can include: Plate changes, emissions test failures or non-compliance, changes of address, wrong domicile classification (What Town your vehicle is registered in) Orange is Town 107, Death of one of the owners and subsequent owner redesignation, and #1 failure to register your vehicle on time. Check online at the CT Department of Motor Vehicle website to verify your information before coming to the Tax Office. DMV errors must be cleared first since our data source is the CT DMV database.

3. Is my tax information available online?

https://orange-ctmytaxbill.com Yes, Tax information on real estate, Personal Property and Registered Motor Vehicles in a taxpayer name only.  You can not look up leased vehicles at this time.  Please call the Tax Collectors Office for information.  

4. What are the Tax department hours of operation?

General Services: 8:30am -12:00pm; 1:00pm -4:30pm

Window Payment Services: 8:30am -12:00pm; 1pm-4:00pm 

(staffing permitting, 2 staff members required)

Special Tax Season Hours July and January 8:30am -4:00 pm

 

NON- Window Payments by check only: 8:30 - 4:30 

(use Mail slot in the office) No third party Checks!

 

 

5. Are there fees associated with making an online payment?

Yes, the Convenience Fees are as follows effective 12/4/2023:

                             Credit Card   2.5%

                             Debit Card   1.5%

                             E-Check      $1.50

The Town does not receive the Convenience Fees as these pay the vendor for providing the service.                                       

6. When paying by check, whom do I make the check out to?

Tax Collector or Tax Collector, Town of Orange.

7. What if I no longer have a vehicle I am being taxed on?

You will need to contact the Assessors Office.  (203-891-4724)

8. Does the Orange Tax Office provide same day release for late Motor Vehicle payments?

No, Same day release is not offered as a current service. Cash payments are electronically processed overnight and the release should occur the next day. All other forms of payment may have up to an 10-day period before clearing DMV Holds.

9. Do you report delinquent taxpayers to credit agencies?

We do not currently report delinquent taxes to the major credit bureaus. However, the Town does employ 3rd party vendors for collection purposes including the American National Recovery Group, State Marshalls and Town Constables.

10. Do you take credit cards at the Tax Windows?

Starting 12/4/2023, we will be accepting most credit and debit cards that are American Express, Visa, MasterCard or Discover branded cards. This includes Diner's Club, Carte Blanche and other affinity cards branded by the above credit providers on the card.